Customer comments
Hi Alan, I have just picked up the watch. Thank
you very much for your prompt order, delivery & service. I am extremely
pleased with the watch & I would like to say, I will be recommending your
business to all my friends. Once again, many thanks. Geo
Dear Alan, Both the watches
arrived safely, the second one on Tuesday. Many thanks for all your help
and the excellent service. I would not hesitate to use you again if I
need another watch. Kind regards, Peter
(not the same Peter as below - this Peter is a Consultant Surgeon at a
Welsh hospital and bought a Junghans Spektral - it is astonishing how
many medical doctors buy Junghans watches)
Hello Alan, I really appreciate your very speedy
and highly informative response to my request. I am so very impressed
with this sort of service that I can never let it go without send my personal
and sincere thanks. My next watch will be a solar radio controlled! Many
thanks again. Best regards Peter (Peter didn't actually buy anything...)
Dear Mr Urdaibay, Thank you
for a very good shopping experience and quality service - which is quite
rare these days. Regards, Peter
Alan, My watch arrived last night, thank you.
Dealing with the Best of Time and particularly yourself has been a pleasure.
I will pass along your name with my highest recomendation to anyone I
know that is looking for a hard to find item, and top notch customer service.
Thank you again, Donal
(Donal lives in Alberta)
Hi Alan, Thank you very much
... Before I proceed let me say that I am truly overwhelmed by your follow
up and desire to please your customers. I have not encountered this positive
level of desire to please ones customers in any "bricks & mortar" store
here in the US, let alone from any vendor who does business on the internet.
Your method of operation and desire to please ones customers is truly
unique and I am sure this method of operation can only lead to the growth
of your business. I would have no hesitation in recommending you or your
business to anyone in the world!!! (Please feel free to post these comments
on your web site.) ... Again, thank you very much for your follow-up and
devotion to customer satisfaction!!!! Regards, Steve
(Steve lives in Lancaster, Pennsylvania and his comments are greatly appreciated)
Hello Alan, The watch arrived this morning and
my wife is delighted with it. Thank you again for your excellent service.
Yours Daniel
Hi Alan, Many thanks
for your excellent service and I have no hesitation in recommending you
to anyone. Best wishes, John
Dear Mr Urdaibay Thanks for watch received today
in good order. Good watch, excellent service. Best regards Norman
Hello Just to say that
my husband is over the moon with the watch that I purchased from you.
Many thanks for excellent service. Regards Helen
Hi, Thank you for the delivery of my Junghans
Mega 1000, I am very, very happy with my new watch. Thank you again, Andrew
Hi Alan, Well it finally arrived, and what a beautiful piece of kit it
is too! It's been a long 6 months, but now it's on my wrist, im chuffed.
Many thanks, All the best, Adrian
Dear Alan Urdaibay, I am writing
to say 'thank you' for the watch which arrived yesterday. I am absolutely
delighted with it and will be pleased to recommend your company to my
friends and family. Kind regards Tim
Tim Bought a Junghans SolarTEC watch
Alan, The Junghans watch finally arrived Monday
24 OCT 05 via U.S. mail. It is exactly what I wanted. Thanks. Thanks,
and best regards, Robert Las Vegas NV. PS I did not have any issue with
customs. The package just showed up in my mail box, like an ordinary mail
delivery.
Dear Alan, Just thought I would
let you know that the watch arrived safely this morning. Many thanks for
the quick delivery. It's a present for my husband and I'm sure he's going
to love it. He actually bought a Junghans watch for me (from yourselves)
back in May and was so impressed with it he said there and then that he
wanted one too! Thanks again, Margaret
Dear Mr. Urdaibay, I am just confirming receipt
of the watch this morning as advised and am highly delighted with it.
I would like to say how impressed I am with the quick response and efficient
service you have provided in both answering queries and delivery. I would
not hesitate in recommending you to anyone requiring a watch, and in particular
the Junghans Mega Solar. Many thanks Victor
Hello Mr Urdaibay: Just a quick
email to thank you. It was a pleasure dealing with you and I thank you
for your good customer service. I wish you all the best for your business.
Kind regards, Fabrice
Hello Alan, The watch arrived today and as
you said, it truly is beautiful. Also found it straight forward to set
the time zone. I will definitely recommend your service to my friends.
Thank you once again, I am highly delighted. Yours sincerely, Daniel
Alan, The gift was very well received and I
have to say what a lovely watch it is. Grateful for your assistance. Simon.
We are always pleased to give a recommendation - in this case we thought
that the Ladies Junghans Sigma Mega 010/4404.00 fit the bill - it clearly
did.
Dear Alan, The watch arrived
this morning and in perfect condition. I put it on and I didn't even have
to adjust the strap. Although larger than my previous long term Seiko
it fits like a glove and I am not even aware that I am wearing it. As
you said a beautiful watch, and one that is totally at one with the anticipation
of the mind. Many thanks for all your trouble and the service you have
given. Brian
(Brian bought a Junghans Spektral 034/2302.00)
Dear Alan, Many thanks. These days "Customer
Care" is a much neglected art but in your case, it really means "Care".
Best regards Peter.
...and many more...
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