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ARTHUR JUNGHANSspacer AVANTGARDEspacer ANYTIMEspacerANYTIME CERAMICspacer LADYspacerauthorised dealer

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Tel: 01803 402577
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junghanschronoscopeautomaticSecurity and legal

Online payment is generally made through WorldPay secure payment system. Alternative payment methods are by direct bank transfer and, popular with our American customers, PayPal (you need to contact us to pay by PayPa).

For your security credit card details are never available to the retailer when you use WorldPay. We only know which type of credit card you have used to make a transaction but nothing more. Because we don't have your credit card details we don't have to worry about keeping them secure. However it does also mean that we cannot accept credit card details over the 'phone.

Our careful procedures have resulted in 100% fraud prevention to date. This is to protect ourselves but also to provide a public service - one which the banks and police seem to have little interest in. To ensure that fraud does not take place we do not automatically accept payment from your card even though you may receive an email from WorldPay saying that you have paid. Every transaction is carefully vetted before payment is accepted and no money will be removed from your card unless we are confident the transaction is genuine - and we reserve the right to refuse to go ahead with a transaction for which we have not accepted payment or to refund payment in full, without giving a reason. The care with which we do this does mean that from time to time we find ourselves checking on genuine customers who have made minor mistakes when completing their payment form. To these we apologise.

We do not accept payment withoug consulting the customer for a product if we do not have it in stock or if we anticipate any problem obtaining it. We will always seek your agreement to continue with the purchase of non-stock items. If it is likely that an item will take more than 28 days we will seek your written approval to continue with the order
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Returns

We have doubled the legal minimum for product approval to 14 days. This means that if you are not satisfied with a product you may return it in merchantable condition and in its original packaging for a full refund. In its original packaging refers to the plastic stickers on the back of the watch case and to the identifying tag to be found on the strap (when such a tag is present). This does not apply to bespoke items - ones that have been specially commissioned to be different from standard. Our standards exceed the legal minimum and comply with the highest recommendations of the Office of Fair Trading.

All our products are dispatched using a 'signed for' service, whether here in the UK or abroad. Items in the post are the responsibility of sender until they have been signed for - this complies with UK law.

At above right you can see the new Junghans Attache Agenda 027/4560.00 - please see Arthur Junghans range for details.

 

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Arthur Junghans automatic watches

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Anytime tempora sigma apollo vienna stream

Anytime Ceramic sinus stratos stratos lady

Lady nova gracia

Max Bill watches clocks

Tel: 01803 402577 Email: urdaibay@eclipse.co.uk

Sister sites:
www.theBestofTime.com
www.WatchesforLadies.co.uk www.wall-mantel-clocks.co.uk

 

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